Bano Help Center
Bano Card
How do I customise my physical Bano VISA Card in-app?

How do I customise my physical Bano VISA Card in-app?

Eligibility Criteria

To personalise your physical Bano Card, ensure you meet the following criteria:

  • Be an approved Bano account holder.
  • Not have previously applied for a physical Bano Card.
  • Have utilised your virtual Bano Card for at least one transaction.

Steps to Activate Physical Card

  1. Navigate to the homepage and tap the 'Card' icon.
  2. Swipe to the physical card interface and select 'Personalise Card'.
  3. Customise the appearing Bano Card template as desired.
  4. Tap 'Done' and review your design, opting to either 'Decline' or 'Accept' the changes.
  5. Tap 'Apply' to confirm. Your customised physical Bano VISA Card should arrive within 1-3 business days.

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