Why is my Bano card grayed out or showing "Transaction amount exceeds limit" on third-party payment platforms?

Issue: Your Bano card status is active, but you are unable to select the card or you receive a prompt stating "Transaction amount too large" when paying via third-party platforms (such as various digital wallets).

Reason: While your Bano card is functioning normally, third-party payment platforms apply their own independent risk control policies. These platforms often set separate single-transaction or daily spending limits for international cards. When a transaction triggers these platform-specific rules, the card may become unselectable or the payment may be declined.

Recommended Action: We recommend contacting the customer support of the third-party payment platform to inquire about their specific limit requirements and to learn about their limit policies or potential ways to increase your transaction ceiling.