Bano Help Center
Top-Ups, Requests, & Split Bills
Why Hasn't My Account Been Credited After Manually Tapping 'Received' for a Split Bill or Payment Request?

Why Hasn't My Account Been Credited After Manually Tapping 'Received' for a Split Bill or Payment Request?

The 'Received' function in the Bano App is designed to allow you to manually confirm that a payment has been settled externally, outside of the app. It serves as a way for you to keep your records up-to-date. Tapping 'Received' does not trigger a credit to your Bano account balance; it is merely for your personal record-keeping.

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